About us Pro Shop Japan has been in business for 39 years. Located in the heart of Tokyo's famous Shinjuku district, it is widely recognized as one of the top retailers of golf products in Japan. We have been selling online for 5 years now - first in Yahoo Auctions Japan, where we served over 10.000 satisfied customers. Later we decided to open our own global Online Store as well as an Ebay Store. To date we have had over 3000 transactions with 100% positive feedback. Pro Shop Japan assures international shipping within 1 to 3 business days and guarantees product quality. We only sell 100% original products. Many buyers are amazed at how fast their products arrive from Japan, often taking less time than shipping from within the US and Europe. This is definitely the best, the safest and the cheapest way to buy Japanese made (not available in overseas markets in most cases) golf products and get them delivered to your door fast. Please check our stores and don't hesitate to email us if you have any enquiries. Shipping
We ship directly from Tokyo, Japan All items with the exception of Military shipments are shipped via Japan Post EMS Express International Shipping We ship WORLDWIDE. Please check the EMS We usually ship within 72 hours of receiving full payment Orders delivered in 4-14 business days (please note arrival time may be extended due to customs clearance) Online tracking number provided once the item ships. Can be tracked .
Insurance included (loss or damage) No address changes after product has been shipped We automatically combine all orders from the same customerOrders are shipped every business day, Monday through Saturday. We do not ship on Sundays or Japan National Holidays.
Customs taxes (where applicable) are borne by the buyer
Only PayPal OR direct deposit are accepted (consult us for direct deposit instructions) Immediate Payment is required after the Winning Bid Item will usually be shipped within 3 business days after receiving full paymentPayments must be made in US dollarsIf no payment is received within 7 days a non-paying bidder report will be filled with eBay. Please contact us if you place a bid or order by mistake.
Return Policies We will analyze each case carefully, before deciding if an exchange, full or partial refund applies to your case. If you encounter a problem with your purchase or you are not satisfied with the product, we will try our best to make you happy. For any type of problems CONTACT US immediately before taking any other action. Satisfaction guaranteed! Contact Us Please check our stores and don't hesitate to if you have any enquiries (english, japanese or spanish, we speak them all!).