Returns: 60 days. Buyer pays return shipping and a 20% restocking fee. Please message us first if there is anything you need. We will work our hardest to resolve the problem for you. Storage: All items are stored in a smoke free environment. Payment: We require payment immediately unless sold by auction or best offer. After two days without payment an unpaid item case will be opened.Shipping: Shipping is free on most of our items and items will be shipped out within the following business day. On some occasions we do ship out items on Saturday, but this is not considered a business day. If you require a faster shipping service please message us and we can work something out. WE RESERVE THE RIGHT TO CHANGE THE SHIPPING CARRIER AND METHOD BASED ON COST AND TIME.Questions or concerns: Please message us and we will respond as quickly as possible.Colors and Sizing: Item color may vary depending on brightness and quality of your screen, we are not responsible for item colors looking slightly different in person. Measurements for items are located above, these are approximations and we are not responsible for measurements varying slightly.Condition Guide... PLEASE LOOK AT THE LISTING PICTURESNew: A new item, with or without tags (see listing condition)Like New: A used item which has NO defects and NO signs of useEUC: A used item which has NO holes, stains, or tears. Shows typical small signs of useGUC: A used item which may have stains, tears or holes but is still usable.