ShippingWe ship directly from Tokyo, JapanAll items with the exception of Military shipments are shipped via Japan Post EMS Express International ShippingWe ship WORLDWIDE. Please check the EMS We usually ship within 72 hours of receiving full paymentOrders delivered in 4-14 business days (please note arrival time may be extended due to customs clearance)Online tracking number provided once the item ships. Can be tracked . 
 Insurance included (loss or damage)No address changes after product has been shippedWe automatically combine all orders from the same customerOrders are shipped every business day, Monday through Saturday. We do not ship on Sundays or Japan National Holidays.
Customs taxes (where applicable) are borne by the buyer PaymentOnly PayPal OR direct deposit are accepted (consult us for direct deposit instructions)Immediate Payment is required after the Winning BidItem will usually be shipped within 3 business days after receiving full paymentPayments must be made in US dollarsIf no payment is received within 7 days a non-paying bidder report will be filled with eBay. Please contact us if you place a bid or order by mistake.
Return Policies We will analyze each case carefully, before deciding if an exchange, full or partial refund applies to your case. If you encounter a problem with your purchase or you are not satisfied with the product, we will try our best to make you happy. For any type of problems CONTACT US immediately before taking any other action. Satisfaction guaranteed!Contact UsPlease check our stores  and don't hesitate to  if you have any enquiries (english, japanese or spanish, we speak them all!).